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The Cloud Services Community
Presents

The MSP Virtual Event Series

“MSPs Share Their Growth Strategies as We Exit the Pandemic”

Wednesday, July 21, 2021
8:30am PT - 3:30pm PT

 REGISTER NOW

 

Why you should attend the Cloud Services Community Virtual Event Series:

  1. The Independent Community for MSP CEOs, Owners, and Founders - The Cloud Services Community is an independent community of MSP CEOs focused on sharing best practices and how-to information that will drive MSP growth and Profitability.
  2. Focused on MSP Business Needs - The Cloud Services events are uniquely focused on the business needs of MSP CEOs. The events focus on Business Strategy, Business Management, Finance, Sales, Marketing, and Operational issues that really make a difference in increasing revenues and profitability.
  3. MSP CEOs, Owners, and Founders Share Their Strategies and Tactics - Over 50% of the speakers are successful MSP CEOs sharing the strategies and tactics they are using to grow their businesses. This peer-to-peer sharing provides insights into the actual strategies and tactics that successful MSPs are using to drive their businesses forward
  4. Experts Lead Small Live Group Sessions on The Business Issues That Really Matter - The best practice sessions are live and on-camera. They are led by topic experts who provide practical help and advice on the issues that make a real difference to MSP success and profitability.
  5. Get Answers to Your Most Important Questions – Ask live questions in the panels, discuss with our experts and attendees in our best practice sessions, and take away answers to your most important issues in all of them.
  6. Virtual, but Very, Very Live! - Although they are virtual, the events are recognized as among the most interactive in the industry. Everything, every panel, every best practice session, all the networking is LIVE.

 

But don’t just take our word for it:

 

Click here to see the complete videos of what the past attendees have to say!

 

A quick breakdown of the sessions:

Keynote: Let’s Get Profitable! – A Detailed Study Reveals How the Most Successful MSPs Changing and Evolving Their Business Models?
Following interviews with the Community's fastest-growing and most profitable MSPs, we reveal the strategies and tactics that they have in common and that are driving this success. If you want to understand how to shape your business for rapid growth, and more importantly increased profits this session will provide the answers.

Panel 1: Best Practices in Hiring, Managing, and Motivating Your Sales Team?
The biggest challenge for many of our community members is how to recruit, manage, and motivate their sales teams. In this session, our panelists will share how they recruit and importantly onboard new sales personnel. But as we all know beyond onboarding it’s about building a team. They will share their sales management strategies and the ways they motivate and reward their sales teams to drive success.

Panel 2: Security matters - Building the right security team
One of the biggest challenges for MSPs and their customers is security. Each month security becomes a bigger challenge and attracting the right security personnel becomes harder and more expensive. In this session, our panelists will share their thoughts on how to build a security team that is right for you and your customers. Starting from basics – What level of security do you need to provide? How do you recruit the personnel with the skills to deliver it? How do you choose the right vendors to work with? In complex situations does it make sense to partner with a specialist third party. These questions along with your own will be addressed by our panel.

Panel 3: The keys to building an effective Digital/Social Marketing Strategy
In today’s market customers are becoming more a more attuned to buying and reviewing what they need online. This means the MSPs who are growing fastest are putting more and more effort into Digital and Social Marketing. Does email work? Which of the numerous social media platforms should you focus on? What about Search Engine Optimization? In this session, our panelists will share practical help and advice on the steps you need to take to build an effective Digital and Social Marketing Strategy.

 

Choice of 4 Live Best Practice Sessions – Learn from the experts
In these 30-minute sessions (that are live and on-camera) subject matter experts will provide a practical step-by-step guide to ensure you leave the session with the understanding and tools you need to become proficient in each of these key Business disciplines

  1. Building a USP (Unique Selling Proposition) for Your Business
    How do you understand what your business strengths are? How do you use this knowledge to build a compelling USP that will appeal to both new prospects and your existing customers?
  2. Remote Selling
    The move from traditional face-to-face selling to remote selling is here to stay. In this session, our experts will guide you through the steps you need to take to effectively sell in today’s remote environment.
  3. Using LinkedIn as a Marketing Tool
    For most of us, if there is one social media platform that is common to most of our customers, it is LinkedIn. In this session our expert will guide you on the practical steps you need to take to build a compelling LinkedIn profile for your business and how to leverage LinkedIn sales tools.
  4. Measuring Customer Satisfaction
    How well are we doing with our customers? How satisfied are they? If there are problems, what are they, and how do we fix them? These are essential questions and we need the answers. Measuring customer satisfaction does not need to be rocket science. In this session, our expert will guide you through the steps you need to take to gain an understanding of how satisfied your customers really are.

 

Cloud Services Community
Presents

The MSP Virtual Event Series
“Moving Your Business to the Next Level”

Wednesday, July 21, 2021
8:30am PT - 3:30pm PT

 

Why you should attend the Cloud Services Community Virtual Event Series:

1.       The Independent Community for MSP CEOs, Owners and Founders - The Cloud Services Community is an independent community of MSP CEOs focused on sharing best practice and how-to information that will drive MSP growth and Profitability.

2.       Focused on MSP Business Needs - The Cloud Services events are uniquely focused on the business needs of MSP CEOs. The events focus on Business Strategy, Business Management, Finance, Sales, Marketing, and Operational issues that really make a difference in increasing revenues and profitability.

3.       MSP CEOs, Owners and Founders Share Their Strategies and Tactics - Over 50% of the speakers are successful MSP CEOs sharing the strategies and tactics they are using to grow their businesses. This peer-to-peer sharing provides insights into the actual strategies and tactics that successful MSPs are using to drive their businesses forward

4.       Experts Lead Small Live Group Sessions on The Business Issues That Really Matter - The best practice sessions are live and on-camera. They are led by topic experts who provide practical help and advice on the issues that make a real difference to MSP success and profitability.

5.       Get Answers to Your Most Important Questions – Ask live questions in the panels, discuss with our experts and attendees in our best practice sessions, and take away answers to your most important issues in all of them.

6.       Virtual, but Very, Very Live! - Although they are virtual, the events are recognized as among the most interactive in the industry. Everything, every panel, every best practice session, all the networking is LIVE.

 

But don’t just take our word for it – click here to see what past attendees have to say!

 

 

 

Keynote: Let’s Get Profitable! – A Detailed Study Reveals How the Most Successful MSPs Changing and Evolving Their Business Models?

Following interviews with the Community’s’ fastest growing and most profitable MSPs, we reveal the strategies and tactics that they have in common and that are driving this success. If you want to understand how to shape your business for rapid growth, and more importantly increased profits this session will provide the answers.

 

Panel 1: Best Practices in Hiring, Managing, and Motivating Your Sales Team?

The biggest challenge for many of our community members is how to recruit, manage, and motivate their sales teams. In this session our panelists will share how they recruit and importantly onboard new sales personnel. But as we all know beyond onboarding it’s about building a team. They will share their sales management strategies and the ways they motivate and reward their sales teams to drive success.

 

Panel 2: Security matters. Building the right security team

One of the biggest challenges for MSPs and their customers is security. Each month security becomes a bigger challenge and attracting the right security personnel becomes harder and more expensive. In this session our panelists will share their thoughts on how to build a security team that is right for you and your customers. Starting from basics – What level of security do you need to provide? How do you recruit the personnel with the skills to deliver it? How do you choose the right vendors to work with? In complex situations does it make sense to partner with a specialist third party. These questions along with your own will be addressed by our panel.

 

Panel 3: The keys to building an effective Digital/Social Marketing Strategy

In today’s market customers are becoming more a more attuned to buying and reviewing what they need on-line. This means the MSPs who are growing fastest are putting more and more effort into Digital and Social Marketing. Does email work? Which of the numerous social media platforms should you focus on? What about Search Engine Optimization? In this session our panelists will share practical help and advice on the steps you need to take to build an effective Digital and Social Marketing Strategy.

 

Choice of 4 Live Best Practice Sessions – Learn from the experts

In these 30-minute sessions (that are live and on-camera) subject matter experts will provide a practical step-by-step guide to ensure you leave the session with the understanding and tools you need become proficient in each of these key Business disciplines

1.    Building a USP (Unique Selling Proposition) for your business

How do you understand what your business strengths are? How do you use this knowledge to build a compelling USP that will appeal to both new prospects and your existing customers?

2.    Remote Selling

The move from traditional face-to-face selling to remote selling is here to stay. In this session our experts will guide you through the steps you need to take to effectively sell in today’s remote environment.

3.    Hiring the Right Security Staff

Finding and hiring the right security staff is becoming a bigger and bigger challenge. In this session our expert will share tips and tricks that will help you identify and recruit the right security personnel

4.    Renewals Marketing – Keeping the Customer Beyond Year 1

In an age of recurring revenue renewals marketing is becoming a key success driver for MSPs. Learn the key steps you need to take to build an effective renewals marketing program.

5.    Understanding Who Your Best Potential Customers Are

Who are our best customers and why? In this session you’ll be guided through the steps you need to take to identify criteria that builds who your best potential customers are. It’s more than just revenue and profitability, important though they are, it’s the customers who can be the steppingstone to driving your business to the next level.

6.    Remote Customer Support

Remote customer support can be effective and very profitable for an MSP, maximising the utilization of your tech teams. But, for it to work you must have the right systems and processes in place our expert will discuss what they are and how you implement them.

7.    Using LinkedIn as a Marketing Tool

For most of us if there is one social media platform that is common to most of our customers, it is LinkedIn. In this session our expert will guide you on the practical steps you need to take to build a compelling LinkedIn profile for your business and how to leverage LinkedIn sales tools.

8.    Measuring customer satisfaction

How well are we doing with our customers? How satisfied are they? If there are problems, what are they, and how do we fix them? These are essential questions and we need the answers. Measuring customer satisfaction does not need to be rocket science. In this session our expert will guide you through the steps you need to take gain an understanding of how satisfied your customers really are.